Today's workers are unique. The good, experienced, and skilled people are not the ones who lack good opportunities. if they are unsatisfied with their existing employers or their jobs as a result of a lack of prospects for promotion, low pay, and other circumstances. They move on to the following. As a result, businesses lose the resources they invested in to rivals, lose corporate memory, and current employees' morale also suffers. Employers must consequently do a great job of inspiring their staff, especially the talented and seasoned ones. The study on factors influencing high employee turnover in the Zambia Police Service using the Expectancy theory and Herzberg Two Factor Theory is essential. The study was conducted at Zambia Police Service Headquarters in Lusaka. A questionnaire was utilized to gather the necessary data for the study, which used a mixed method research design. The gathered data was coded, quantified, and subjected to both quantitative and qualitative analysis. Utilizing the statistical package for social sciences (SPSS), quantitative data was examined. The study's principal conclusions were that; employees were motivated by Job security, followed by a good and competitive salary, career advancement, training and career development and recognition and performance appraisal system which are good. The study recommended that the Police High Command must give proper remuneration to the officers in order to retain them for a long period of time; the officers are feeling over burden towards the workload. Thus, the Zambia Police Service should focus on their smooth workload to reduce the stress on the officers, the relationship between senior officers and junior officers should improve.
Published in | Journal of Human Resource Management (Volume 11, Issue 2) |
DOI | 10.11648/j.jhrm.20231102.14 |
Page(s) | 66-69 |
Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
Copyright |
Copyright © The Author(s), 2023. Published by Science Publishing Group |
Employee Turnover, Retention, Factors, Strategies, Zambia Police Service
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APA Style
Chaste Nsama, Michael Lumai. (2023). An Assessment of the Factors Influencing High Employee Turnover in the Zambia Police Service: A Case Study of Zambia Police Service Headquarters. Journal of Human Resource Management, 11(2), 66-69. https://doi.org/10.11648/j.jhrm.20231102.14
ACS Style
Chaste Nsama; Michael Lumai. An Assessment of the Factors Influencing High Employee Turnover in the Zambia Police Service: A Case Study of Zambia Police Service Headquarters. J. Hum. Resour. Manag. 2023, 11(2), 66-69. doi: 10.11648/j.jhrm.20231102.14
AMA Style
Chaste Nsama, Michael Lumai. An Assessment of the Factors Influencing High Employee Turnover in the Zambia Police Service: A Case Study of Zambia Police Service Headquarters. J Hum Resour Manag. 2023;11(2):66-69. doi: 10.11648/j.jhrm.20231102.14
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TY - JOUR T1 - An Assessment of the Factors Influencing High Employee Turnover in the Zambia Police Service: A Case Study of Zambia Police Service Headquarters AU - Chaste Nsama AU - Michael Lumai Y1 - 2023/06/20 PY - 2023 N1 - https://doi.org/10.11648/j.jhrm.20231102.14 DO - 10.11648/j.jhrm.20231102.14 T2 - Journal of Human Resource Management JF - Journal of Human Resource Management JO - Journal of Human Resource Management SP - 66 EP - 69 PB - Science Publishing Group SN - 2331-0715 UR - https://doi.org/10.11648/j.jhrm.20231102.14 AB - Today's workers are unique. The good, experienced, and skilled people are not the ones who lack good opportunities. if they are unsatisfied with their existing employers or their jobs as a result of a lack of prospects for promotion, low pay, and other circumstances. They move on to the following. As a result, businesses lose the resources they invested in to rivals, lose corporate memory, and current employees' morale also suffers. Employers must consequently do a great job of inspiring their staff, especially the talented and seasoned ones. The study on factors influencing high employee turnover in the Zambia Police Service using the Expectancy theory and Herzberg Two Factor Theory is essential. The study was conducted at Zambia Police Service Headquarters in Lusaka. A questionnaire was utilized to gather the necessary data for the study, which used a mixed method research design. The gathered data was coded, quantified, and subjected to both quantitative and qualitative analysis. Utilizing the statistical package for social sciences (SPSS), quantitative data was examined. The study's principal conclusions were that; employees were motivated by Job security, followed by a good and competitive salary, career advancement, training and career development and recognition and performance appraisal system which are good. The study recommended that the Police High Command must give proper remuneration to the officers in order to retain them for a long period of time; the officers are feeling over burden towards the workload. Thus, the Zambia Police Service should focus on their smooth workload to reduce the stress on the officers, the relationship between senior officers and junior officers should improve. VL - 11 IS - 2 ER -